Return & Refund Policy
Thank you for shopping at Wesco US!
If you are not entirely satisfied with your purchase, we're here to help.
Returns
- You have 30 calendar days to return an item from the date you received it
- To be eligible for a return, your item must be unused and in the same condition that you received it
- Your item must be in the original packaging (Brown - outer box)
- You need to have the order number and receipt or proof of purchase
- Sale items are final sale (On sale or Promo code applied)
Refunds
Before shipping your item, please email (info@creativetopsinc.com) or call (905) 362-8810 x234 with your order number to receive a Return Merchandise Authorization (RMA) number. *Your return will not be accepted without the RMA number and an image of the item(s) being returned. Once we receive your item, we will inspect it and notify you on the status of your refund. If your return is approved, we will initiate the refund payment and you will receive an email with the payment details.
Shipping
You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. Other than exchange for damage, return freight for unwanted items will be the responsibility of the purchaser.
Contact Us
If you have any questions or concerns on how to return your item to us, please send us a message through the contact us tab on our website or email us at info@creativetopsinc.com
Return Mailing Address
Wesco US
151 Church Street
Millersburg PA 17061
United States